Terms of Use

1. What L2P Is

L2P is a parent-controlled learning reward system. It is designed to let a parent or legal guardian create and manage a parent account, create child profiles, pair child devices, choose Learning Apps and Play Apps, set reward rules that convert learning time into play time, grant Bonus Time or manage Rewards where available, and use supported Apple Screen Time capabilities to help control play access on a paired child device.

The core product loop is: Learn -> Earn Play Time -> Unlock Play Apps -> Play -> Time Consumed -> Lock Again.

2. Parent Authority and Eligibility

You may use the Service only if you are legally able to enter into these Terms and you are a parent, legal guardian, or other person with lawful authority to manage the relevant child profile and child device.

You are responsible for ensuring that you have authority to create and manage each child profile and device, your account information is accurate and current, your use complies with applicable law and household, school, platform, and device rules, and you keep Parent Mode, your device, and your Apple, Google, and L2P account access secure.

L2P is not designed as a standalone child sign-up service. Child Mode is intended to be set up through a parent-controlled flow.

3. Accounts, Pairing, and Family Structure

L2P is designed around one device = one family, one device = one child, and one child = one device.

You must not attempt to bypass, misuse, falsify, or interfere with account, pairing, child-device validation, unlinking, subscription, privacy request, or deletion flows.

4. Platform Dependencies

L2P depends on third-party platforms and services, including Apple, Google, Supabase, and App Store billing infrastructure.

Some features depend on Apple ID, child-account, Family Sharing, Screen Time setup, supported iOS versions, device settings and permissions, local notification permission for child-device learning reminders and play-time countdown warnings, cloud connectivity, L2P service availability, and supported sign-in, subscription, and payment providers.

We do not control Apple, Google, Supabase, app stores, device manufacturers, operating systems, or identity providers. Their rules, availability, or behavior may affect how the Service works.

5. Enforcement and Child Device Behaviour

L2P is designed to help parents apply a learning reward routine, but enforcement depends on Apple platform capabilities and local device state.

• L2P cannot guarantee perfect app blocking or unlocking in every situation.
• Daily reset uses the child device's local day where applicable.
• Child-device enforcement can continue from cached rules while offline.
• Parent-visible cloud summaries may update later than local enforcement.
• Apple Screen Time setup may take time to prepare on a child device.
• Local learning reminders and play-time countdown warnings depend on iOS notification permission and device settings.
• An offline child device may continue local enforcement after a parent deletes a child profile or account until the device next validates that it is no longer linked.

6. No Guarantee of Outcomes

L2P is a support tool for parents. It is not a substitute for supervision, parenting, education, counselling, medical advice, safety monitoring, or professional advice.

We do not guarantee uninterrupted or error-free operation, perfect background enforcement, compatibility with all apps or future platform updates, prevention of all circumvention attempts, perfect activity measurement, or any particular educational, behavioural, developmental, or parenting outcome.

7. Free, Plus, Pro, Rewards, and Program Access

L2P may offer Free, Plus, Pro, limited free trial, promotional, Program Access, or other access states. Feature availability may depend on the active plan or entitlement.

Current product feature rules may include child limits, app-selection limits, Bonus Time limits, custom reward rules, progress windows, and Pro-only Rewards functionality.

Program Access is currently intended for limited free trial or promotional access for approved schools, community programs, family-support groups, or similar groups. Program Access is not a payment method, does not sell subscriptions outside the App Store, and does not collect payment from families. If a family chooses paid Plus or Pro access after a free trial, Apple App Store subscription settings and Apple billing apply.

8. App Store Subscriptions and Billing

If you buy an L2P subscription through Apple, Apple manages the purchase, renewal, cancellation, refund, and payment method. Apple terms and App Store subscription settings apply.

Deleting an L2P account or child profile does not automatically cancel an Apple subscription. You must manage subscriptions in the App Store or Apple ID subscription settings.

We do not receive your full payment-card details from Apple. We may receive or store limited subscription state, product identifier, entitlement, and plan feature information needed to enable the correct L2P features.

9. Privacy & Data Controls

Your use of the Service is also governed by our Privacy Policy. Current parent-facing Privacy & Data controls include Export My Data, Clear History, Delete Child Profile, Delete Account & Family, and privacy contact for privacy questions or complaints.

• Export My Data generates a private ZIP retained for 7 days, with signed download links valid for 1 hour.
• Clear History clears older eligible history while preserving current week, current-day enforcement, current remaining balance, rules, pairing, subscription, Program Access, active Rewards, points/level, and required audit/security records.
• Delete Child Profile removes the selected child profile and child-scoped data while preserving the parent account, other children, Program Access, and Apple subscription.
• Delete Account & Family deletes the L2P account/family data through a secure server process, while leaving Apple subscription cancellation to Apple.

Privacy request records, minimal audit records, and retention records may remain where required for legal, security, accountability, support, retry, manual review, or operational integrity purposes.

10. Inactive Accounts and Retention Notices

L2P has an inactive-account notice process. Current settings are notice-only: after 365 days without observed account or family activity, L2P may send warning emails before any future deletion decision.

Automatic inactive-account deletion is currently disabled unless later approved, implemented, disclosed, and reviewed.

11. Acceptable Use

You must not use the Service for unlawful, abusive, deceptive, harmful, or unauthorized purposes; access another person's account, child profile, device, or family data; interfere with pairing, privacy requests, subscriptions, app rules, rewards, summaries, or service integrity; abuse invite, export, delete, retention, or support flows; reverse engineer or exploit the Service except where allowed by law; control a child or device without lawful authority; or use the Service in a way that violates platform terms, school rules, device rules, or applicable law.

12. Changes to Features

Some features may be in free trial, promotional, Program Access, or evolving form. We may add, remove, suspend, delay, or change features, thresholds, plan features, workflows, summaries, subscriptions, retention settings, or support paths.

Where a change materially affects privacy, billing, or user rights, we will take reasonable steps to provide notice as required by law or platform rules.

13. Intellectual Property and Feedback

The Service, including software, design, content, branding, workflows, documentation, and related materials, is owned by us or our licensors and is protected by intellectual-property laws.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, family, household, free trial, Program Access, or otherwise authorized use.

If you send us ideas, suggestions, feature requests, issue reports, or other feedback, you agree that we may use that feedback without restriction or compensation, unless applicable law requires otherwise.

14. Suspension, Restriction, and Termination

We may suspend, restrict, or terminate access to the Service, accounts, child profiles, subscriptions, Program Access, or specific features if you breach these Terms, we reasonably believe the Service is being misused, we need to protect children, parents, users, infrastructure, or platform integrity, a provider change requires it, a payment or entitlement state is invalid, or we are required or permitted to do so for legal, security, privacy, or operational reasons.

You may stop using the Service at any time. You may also use available Privacy & Data controls or contact privacy support to request account or child-profile deletion, subject to verification and applicable law.

15. Disclaimers and Limitation of Liability

To the maximum extent permitted by law, the Service is provided "as is" and "as available". We do not make guarantees about continuous availability, error-free operation, perfect enforcement, compatibility with every platform, or complete accuracy of all activity measurements and summaries in every scenario.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, statutory right, or remedy that cannot lawfully be excluded, restricted, or modified, including rights that may apply under the Australian Consumer Law.

To the maximum extent permitted by law, and except for liability that cannot lawfully be excluded, we are not liable for indirect, incidental, special, consequential, or punitive loss or damage; loss of profits, revenue, goodwill, data, or business opportunity; losses caused by third-party platforms, app-store policies, operating-system changes, network failures, device settings, unsupported device states, or misuse of the Service; and our total aggregate liability will not exceed the greater of the amount you paid us for the Service in the 12 months before the relevant event, or AUD 100 if you did not pay us during that period.

16. Indemnity

To the maximum extent permitted by law, you agree to indemnify OTEKIK PTY LTD, its affiliates, personnel, and service providers from claims, losses, liabilities, and expenses arising out of or related to your breach of these Terms, unlawful or unauthorized use of the Service, violation of another person's rights, lack of authority to create or manage a child profile or device, or misuse of privacy, pairing, subscription, support, or deletion flows.

17. Updates, Governing Law, and Platform Terms

We may update these Terms from time to time. If we make a material change, we may provide notice through the app, website, email, App Store listing, or another appropriate channel. If you continue using the Service after the updated Effective Date, you agree to the updated Terms.

These Terms are governed by the laws of Victoria, Australia. Each party submits to the non-exclusive jurisdiction of the courts of Victoria, Australia.

If you download the app through Apple, Google, or another platform, additional terms imposed by that platform may apply. These Terms are between you and OTEKIK PTY LTD, not with Apple, Google, or another platform operator, except where mandatory platform terms say otherwise.

18. Contact Us

Operator Legal Name: OTEKIK PTY LTD
Brand: L2P - Learn to Play
Privacy Email: privacy@learn2play.com.au
Support Email: support@learn2play.com.au
Business Address: Melbourne, Victoria, Australia
Website: otekik.com.au